Wizards

Search facility improved and previous search added

Wizard can be selected by entering name

Line numbers shown next to wizard items

Find balance row for given value added e.g. <= 0

Adjustment count function added for specific or All adjustments

User form

Labels added to improve layout

Wizards

Arrow buttons have been added to wizard field entry window to navigate multiple wizard tabs, which go beyond the window dimensions.

Annuity Factor and Survival Factor calculation have been introduced for Pensions type cases, through wizard use.

Interest Rates

Negative rates will be allowed in calculations for loans and mortgages. The payment calculated will use 0% in periods when dealing with rates less than 0%

System

The maximum number of Policies assigned to a case is now 300.

Cases can now have dates which go to  31/12/2199. This also applies to adjustments.

Access users can now delete cases in the same way as SQL users.

Consolidation type cases can now have tabs with part A-X assigned to them, instead of A-N. This also applies to relevant adjustments

Adjustments

GMP date (To)

GMP retirement age

Party Screen

Email and mobile added to each party. Email and telephone no. added to CMC screen and additional addresses.

Common property address added.

CMC Setup

Telephone and email added.

Warning message added if no address or blank name

Mail merge

Additional data added for companies using word 2013+

Wizards

PDF / print now shows case type and subcategory.

Up to 5 questions for screen-based wizards now allowed (includes new items; set occurrence, reset step occurrences)

Case Loader

Added new party items

User Forms

Scroll bar added to allow for more text on page.

Tab control changed to allow for more tabs on form

Batch

Added ability to remove batch data (to be used with care as could be a considerable amount of data) – requires Admin password.

Additional party fields added to output template.

Adjustments

New adjustments added:

Allow zero balance

Allow negative balance

Disallow negative interest

No recalc

Merge split IBB

Set balance

Adjust balance

Use current term

Comment adjustments (no effect on calculations)

GMP Adjustments:

Annual salary

NI weeks missed

Contracted out NI

Earnings factor

Revalued earnings factor

Daily interest factor % (for pension calculations)

Display periods (for pension calculations)  

PPI adjustments:

Payment received

Insurance premium

Interest

Purchase

Refund

Late payment fee

Over limit fee

Cash advance fee

Adjustment loader

‘Start date – add X days’ and ‘End date – add X days’ added to modification list

Batch

New output fields for 3^rd and 4^th address fields added

A .txt or .tab file option has been added for the Exception and Warning files in the Batch loader.

Calc

Set arrears calculation changed to ensure payment calculated is not greater than outstanding amount

Client search

Added new sort functionality to column headers

General

New logo added to Redress Manager executable

Interest rates

New GMP Accrual rate for use in GMP calculations

New limited rate for use in GMP calculations

New termination fixed rates for use in GMP calculations

Contact Management

Warning message given if document attached to Contact item not found

Refined to alert user if next contact in use

Party Details

New Date of Death field added 

New 3^rd and 4^th Address added

The following fields now allow 80 characters across all parties and address:

-       Street 1

-       Street 2

-       District

-       Town

-       County

The following fields now allow 120 characters across all parties and address:

-       Surname

-       Firstname

The following fields now allow for 110 characters across all parties and address:

Salutation

Reports

New reset button has been added to standard reports

New existing group dropdown for group transfer screen

System

New GMP actions added under Consolidation Pension case type:

-       GMP Earnings Factor

-       GMP Revaluation

-       GMP Interest

-       Pension interest rollup

New lender added to system - Credit Card PPI

New system setup options for interest balance

Group settings changes now recorded in system audit

Consolidation case type now allows for up to 50 periods for each calculation

Mortgage/account reference field changed to allow for 50 characters

Policy reference field changed to allow for 50 characters

Adjustment description allows more characters (50)

Other Info – description and display values allow more characters (50 & 100)

Tables

New tables added to system X - Indices and M - Mortality

-       shown on Help>About screen

Section 84 orders table for use in pension cases

Section 148 orders table for use in pension cases

Mortality table for use in pensions

Retirement ages for use in pensions

GLC Fwd / spot rates for use in pensions

Discounted mean term for use in pensions

Wizards

Rate calculator and premiums calculator have now been added as step types

“Get table data” added in the Available Items list for all step types

“Get sum", “Get rows” and “Get average value” items added in the Available Items list for the Adjustment Load Step type

“Get form item” can now store the Form item value into a variable

“CMC Post code” and “Date of death” added in the Available Items list for the Party step type

Age, Sex, Date of Birth, Date of Death, Smoker options are now available in the Selection dropdown of the Get field

Days in the month option is now available in the Selection dropdown of the Set user variable

User variable option is now available in the Selection dropdown of the Part item for all three Consolidation step types

Display item can now store the Display item into a variable

Client search

Post code option added

Wizard

New conditional logic

Date checking improvements

Eval processing improved

Adjustment loader

Description text field added for incoming items

Addresses

Country changed to text

Address fields made bigger

Debug removed

Due to possible issues with unaudited actions this has been removed from the system

Batch

Duplicate checking added for non-command line operations

Output use of variables improved

User forms

Minimum text entry size increased to ensure characters shown

Conditional logic processed when form loaded to grey out inaccessible fields

V7.0.1

User Interface

New increase and decrease font sizes for:

System audit

Tiered Fees

Interest Rates

Indices

Detailed Output

Case loader

‘Version information’ option added

Adjustment loader

‘Version information’ option added

Tabs removed for items and changed to drop down selection

System user variables (Admin)

All changes are audited

Option that allows variables to be set for a group or fro ALL groups added

Party information

Salutation field added

Debug screen

New variables can be applied

Values can be changed by over typing

LastItem added as a variable

Last Eval expression shown with result

View previous batches

Date range added to system audit

New controls added; ‘today’, ‘previous day’ and ‘next day’

Batch output

Screen updated to include +/- font size buttons, version control and  ‘Start in group’ option

User variables can be used within {} as filenames and for outputs

New Warning file

User setup

Default file locations can now use {} for system variables

Passwords now encrypted

Option to modify forms added

New adjustments

Set arrears balance

Adjust IBB balance

Adjust payment balance

No calculation

New sysgen option

Arrears (notional)

PSA table

New PSA table added for use in calculations

New command line parameter

Use a DSN less connection with the IFILE

Remove data

New remove data option added to delete out cases no longer accessed

Version control

Version control wuindow added to compare side by side version of wizards, batch templates, case load templates , adjustment load templates and forms

Creation, modify and import dates added

Auditing

Wizard improvements

New auditing for batch operations and party detail changes

User variables now definable by user, previously limited to 4

VBscript available for functions

Eval function used throughout allowing more complex functions

Get field allows access to more screen data

Set field added for row manipulation

Value breaches now show message

Setting values can use vbscript functions

V6.0.4

General

+/- font buttons added

View current version using new version icon

Balance calculator

New IBB Start date column

New First Payment column

Faster processing when final payment or first payment present

Wizard

New options added to Get Field selection

Multilender step type allows ‘To date’, ‘Actual PDF’ and ‘Notional PDF’ to be selected multiple times

Print option changed to allow for longer descriptions

Form step type has new ‘Clear’ option

User variables have new ‘round to 2dp’, ‘round UP to 2dp’, absolute’ and ‘add/remove last item’ options to select

New functionality to keep items on screen that are common when changing between step types

System Audit

Date range added to system audit

New controls added; ‘today’, ‘previous day’ and ‘next day’

User setup

New user access option added; ‘Edit data load items’, ‘Run batch’ and ‘Edit Wizard’

Case loader

New search option for internal reference number

New form recognition for wizards

Adjustment

New ‘Set IBB start date’ adjustment to override system value and includes provision for bank holidays

Mail merge

To date changed to be specified to date

Adjustment loader

New checks for User Var <A,X,Y,Z>

Batch loader

Row count option changed to show rows added to file

First row logic changed to use batch output count

Debug screen

Added ‘Row count’ and ‘Last item’ column

Lender

New lender method (Loans) - Coop (6 Months from start)

Reports

New option to view individual case details over time period within Redress Breakdown report

V6.0.3

Wizards

New checks on User Variables and available in more locations.

New Get Field options added.

New functionality to assist in finding adjustments and logic to move through wizards.

Ability to define which calculations should be included in the Redress values

Batch loader

“Field from” can include function and format if surrounded with curly bracket “{“ & “}”. This allows different formats to be specified and calculations to be carried out on items going into the result file. Format syntax {format(value,’format’)}).

Exception file option added to store exceptions

New row count option

Contact Management

Functionality to store documents and view linked documents via Contact Management screens

Adjustment Loader

New functionality to modify loaded data

Balance Calculator

New functionality to include a final payment in the input parameters

Case loader

Updated search functionality so that items are only searched for in the groups user has access to

Adjustments

New buttons to remove duplicate and realign overlapping adjustments

New Override and Accrued Fee adjustments to use the system calculated values

New functionality on Change Calc Type to set the target type

Debug Screen

New screen that allows for debugging of wizards and case loader. Batches can also be debugged.

Sequence Numbering

The functionality to create custom number sequences for use in wizards

V6.0.2

Wizards

User variables introduced with Get field item. New file output options and steps increased to 1,000

Batch loader

Clipboard no longer used allowing multiple sessions to be executed simultaneously. Performance improvements and more checks added to ensure batch works correctly (including view previous batches). Significant performance increases loading initial data

Case loader

Import / export of templates loaded and more validation. Update existing case also added.

Adjustment loader

Performance improvements and the ability to append to existing adjustments. Conditions for start / end dates also added.

Adjustments

New set system payment adjustment to change system generated payment.

New find balance calculator

Useful calculator to find balance from payment, terms etc.

General items

Log for when user can’t connect to Redress Manager.

System parameters

More options added for new lenders

V6.0.1

Batch loader

New optional feature for mass loading of data and processing

Wizards

Multiple new checks and date features to allow for forward processing

Sysgen

Splits added to Monthly accrued fee % and now works over interest and fund periods

Case loader

Password option added

Adjustment loader

Password option added and new string matching on conditions

Consolidation screen

New HIPS option added

Annual dividend %

New adjustment to add annual dividend based on % of fund value / balance

Annual unit change %

New adjustment to increase fund units by specified % (net effect to increase fund value)

Advisor fee

Single, 4 weekly, monthly, quarterly and annual advisor fees for when these are to be returned

Adjustment Part

Added in Part A-B and Part A-C

V5.0.3

Wizards

Multiple new checks and features

Data load

New option to load default Indices and latest interest rates

Mail merge

More totals added for premiums, investments, withdrawals, income etc.

Indices

New Inflation link option with ability to use tables for % increases in adjustments

Adjustments

New 4 weekly options, unit change option and new monthly accrued admin fee %

Tax calculation

Changed rounding so rounded at end of period rather than monthly

Screen layouts

Improved for use on laptops with Windows 7 & 8

Tiered fees & Sysgen

New tiered tables for use with system generate and monthly accrued fees

Interest & Indices

New option to show row count and totals

Reports

Redress information available with form data

v5.0.2

Multi-part consolidation

New screen to aid split investments and debt consolidation

Interest rate loader

New option to allow interest rates to be loaded from external tab / comma delimited files

System table warning

New warning if data is older than current software release or 1 year

Case processor

New single execution option added to run processes not involving cases

Tax % adjustment

New adjustment to allow tax % to be changed on cases

Min payment amount

New adjustment to set minimum payment, useful for credit cards

Min payment %

New adjustment to set minimum payment %, useful for credit cards

Force capital redress

New adjustment to override system setup so capital balance used for redress

Force balance redress

New adjustment to override system setup so outstanding balance used for redress

Indices loader

New decryption option added for files from website

Set adj portion %

New adjustment for consolidation screen to proportion adjustments

Adjustment predictive text

When entering an adjustment type, the type is selected as typing

Verify changes

Information regarding the dates of interest rates and indices compared to calculation period ends is shown

Website files

FTSE WMA and BOE rate information now available online for use within Redress Manager

v5.01

Party

CMC added for third parties to enable address details to be pre-set

Changed Income to Other Info and added bank details in Party Details screen

Added bank details for payment information

Wizard

Added new option to create wizards

CMC

Added CMC option to create CMC address details for selection on Party screen

Case processor

Added the option to run wizards

Automated option added to run saved jobs

Audit trail

Added option to view documents and pdfs by a right mouse click

Reports

Added new Case status report (which can be saved)

Adjustment loader

New option for ‘Previous start date’ added

Option added to load/save templates based on case type

Two new modify options added to calculate interest rate for interest amount based on a range of dates or a month

Modify function (multiples value by 100 or by a value, calculate Daily APR from value and calculate Monthly APR from value added)

Data can be loaded via the new clipboard option

System generate

PPI payment for credit cards changed so that the Premium is set to the date they occur instead of the start of the month as was previously

Positive balances are converted to zero balances instead of reducing the outstanding balance by the positive amount

Mail merge

Default filename changed???

Additional fields added for banking information

User setup

Documents and PDF file paths can now use (substituted): {R} for case reference and {P} for policy reference

Redress limit can now be setup when printing letters

Case load option

Case load function added to allow case details to be imported from an external file or clipboard.

Investments

Added Monthly APR Compound Interest

General

Can have a maximum of 10,000 adjustments

Online help option added

v4.0.6

User setup

Data is now sorted by Code, Logon or Salutation

Reports

User defined reports now have a new ‘Base level items’ options

v4.0.5

Investments:

New ‘Whole of Life’ type added, which allows inclusion of surrender value

Added ‘Fund Only’ option to investment screens

Added ‘Redress + interest’ to Investments where ‘Interest Rollup’ previously only option. This is to cater for additional interest reporting within Redress Information.

Multi-lender screen:

Policy number and policy provider now settable for Lender tabs (previously per calc).

Compensation text changed to ‘Redress’ inline with common terminology (on output as well)

Date matching included for interest rate tables, so when equal best match found for lender, the closest rate table (date-wise) will be selected

Verify changed to check for From date + Term on Actual calculation to ensure adjustments will be processed correctly (e.g. within period)

Redress information:

Extended to include policies, interest breakdown and tax information + ex-gratia entry

System generate:

Updated screen to allow for second adjustment table if comparing credit card cases with different rates

Added new option to calculate Payment & Interest differences + differences in interest based on different credit card rates

Premium loan calculator:

Added first payment date

Case Information:

Added more case tracking fields and sub-categories to allow better reporting.

Case information audit:

All changes to case information audited and viewable / printable

Menu changes:

Cases menu changed to include Redress Information and Case Information audit

Non-calculation cases:

System now stores if calculation performed on case by case basis. This allows for cases to be included within the system for which a calculation is not processed (not chargeable for companies paying case fees).

Mail Merge:

Extended case information and redress information passed through to Mail Merge

Existing case search:

Extended to include policy reference search

Group setting:

Added option to show case information when loading case as default

Reports:

Reports extended to include FSA Info report and to include modifications as noted above.

v4.0.4

Ignore payments doesn’t cause warning on Single Premium PPI cases

New ‘Set Amount’ balance action added, removes need to calculate increase / decrease

System generate:

New ALL option added for tabs, makes processing multi-loan cases easier

Loan methods:

Removed MIRAS column for various loan methods as no longer needed

Rate calculator:

Calculates interest rate from monthly payment and loan parameters.

Adjustments:

If you use an ‘m’ within the value column this will multiple the item by 12 (useful when monthly rate known)

Main screen:

Now includes version number

v4.0.3

Adjustments:

Adjustments can now be loaded in from external sources

System Generator:

The system generator has been changed to aid with PPI credit card cases

Investment data external load:

Location of file and setup now stored

Loans:

A new Capital column is included in the monthly breakdown for loans with upfront interest

User Forms:

Your own forms can now be set up and amended where required

v4.0.2

Investment Screen:

Amendments made to allow for new type of processing and the loading of external data

Case Type:

New option to ensure the correct calculator appears for the case

Calculators:

New investment / premium roll-up and premium loan calculators added

Multi-Lender Screen

Amendments made for Payment Protection Insurance (PPI), to allow for a new type of processing

Indices table:

New option to allow for values in the rework screen to be shown in pence or pounds

v4.0.1

Adjustments:

Set Term adjustment added to allow term to be changed within the calculation where required (Loan A/B or both)

No Premiums adjustment added

Premium claim adjustment added to reduce redress based on Premium refunds

System Generate:

New options added for PPI

Multi-lender:

Ignore balance changed to allow for Ignore payments as well

Investment Screen:

New screen to allow for comparisons between funds, commodities and interest rollup’s

Case Type:

Each case now requires a case type to determine which calculation screen is shown

Group Settings:

Compound % daily added for Investment cases. Daily compound interest added to group settings and investment screen

Party Details:

New save button in the Party Details screen

Indices table:

New option to allow maintenance of indices table and load in external data.

Premium loan calculator:

Calculator to work out loan equivalent to give a premium payment

v3.0.4

Adjustments:

Instant Override adjustment added

v3.0.3

Multi-lender:

Loan Related, Compensation + Loan Payments + Interest and Compensation + Premiums + Loan Payments + Interest tabs added

Restricted interest tables list checkbox added

Interest rate tables:

Now linked to specific lenders to facilitate the restricted tables list

Repayment calculator

Basic KFI functionality added

v3.0.2

Multi-lender:

Compensation - No Interest tab added

v3.0.1

Multi-lender:

Interest Only tab and new Ignore Balance checkbox added

Mail merge:

Additional fields added

Adjustments:

3 new adjustments added - 2 for mitigation cases

System generator:

Logic improved

v2.8.4

System generator:

Logic improved

Mail merge:

Additional field’s added & new document now created

User forms:

Logic improved when enabling / disabling list & text boxes

v2.8.3

Group Settings:

3 categories of mitigation settings

Multi-lender:

Compensation + Mortgage Payments tabs added

Party:

Mail merge option added

Mail merge:

Additional fields added

System generator:

Logic improved to handle lump sums better

Adjustments:

Payment Miras Int (Diff %) - for some deferred cases

v2.8.2

Licence keys:

It is now possible to remove licence keys (required for transferring keys).

Forms: 

Optional data can be stored in user definable forms (creation only via Exasoft)

Group Settings:

Setup different rates for different groups within Mortgage Fundamentals®

Mail Merge:

Optional data and new fields for premiums + interest included

Multi-lender:

Up to 25 lenders per policy

New Recalc term buttons for when gap present

Compound / Simple interest tabs for premiums + interest and compensation + interest calculations

Verify:

Improved error checking

v2.8.1

Adjustments:

One new adjustment - Recalc current rate for account where a recalculation is required using the current interest rate.

Audit Trail:

Inclusion of error warnings that have been displayed on screen

Licence keys:

All new keys are now entered through Mortgage Fundamentals® (Mail Merge, Case Transfer). Existing licence keys have been changed to include settings and ALL users will require new licence key

Login:

Auto login now exists when the user name on MF matches the PC logon name

Logoff:

New option to allow user to logoff so they can logon as a different user (normally admin)

Mail Merge:

Ability to set letters to allow edit before printing

Multi-lender:

Ability to insert lender before current lender

When adding second lender, option for system to calculate remaining term

When adding an additional policy, option to copy lenders across from the previous policy

When adding a lender to an additional policy, system now defaults to No MIRAS

Verify:

More possible error checking

v2.7.4

No new features

v2.7.3

No new features

v2.7.2

No new features

v2.7.1

Adjustments:

Four new adjustments - Payment amount %, Set variable loan A, Annual accrued fee, Annual Premium

System generator option, to turn Mortgage Payment adjustments into the appropriate Monthly payment / Override adjustments

Audit Trail:

Separate database and turn on by default

Archive:

New database to store old cases.

Archive option added plus option to switch between Archive and Live databases

Cases:

Policy number for each calculation

Last five cases:

Name and reference number now shown

Mail Merge:

Optional extra allowing Comparison information to be merged into Word documents

Contact Information:

Contact history and Next contact types separated.

In addition, print and PDF options have been added to the Contact history and Diary screens.

Security:

New options added, including Read Only mode

View release notes:

Option added to view full release notes via Word

v2.6.2

Adjustments:

Three new adjustments - Mortgage Payment, No Payment and Set Payment Day

Print and PDF button

Audit Trail:

Now shows creation date and user

Save and Exit:

Now saves multi-lender, repayment and comparison screen contents

File menu:

Now shows reference numbers of last 5 cases processed by user

User Setup:

Ability to set default directory for the loading of data files and creation of PDF files

v2.6.1

Multi-lender:

Multiple calculations per case

Adjustments:

Specific adjustments per calculation in case

DTA Calculator:

Print and PDF button

Age next birthday required

Audit Trail:

Now available for some functions

v2.5.1

Adjustments:

Common adjustment set

User setup:

Group security

Verify screen:

Print and File options

DTA Calculator:

Critical Illness button

v2.4 (0004)

Adjustments:                            

Auto refresh

v2.4 (0001)

Adjustments:                            

Payment Rate %

Payment Rate Diff %

Set Loan A Balance

Change Recalc Type

Analysis Mode

Comparison Output:                 

Loan Increase / Decrease now shown

Compensation Status:              

Four new statuses added

Last calculated compensation figure inserted when ‘add new item’ selected

Data load:                                

Only supplied data overwritten (e.g. Interest rates for lenders in Exasoft supplied list will be replaced)

Detailed output:                       

Adjustments now shown

Split loans:                              

New adjustment ‘loan’ column

v2.3 (0005)

Adjustments:

Increase %

Collar %

Set IBB

Set Payment Balance

Set Interest Balance

Set Working Balance

Output Formats:

.TXT format for text files

.TAB format for tab delimited files (easy import into Excel)