Redress Manager Options

Various modules and services to allow for data and manual driven rectifications

Redress Manager is continually developing to meet the growth area of complaint and we can incorporate bespoke elements to meet with your specific requirements.

Mail merge

Ability to produce customer letters and calculation sheets

Batch processing

Load data in customer, account and transactional data from core systems to be processed as part of rectification

Letters and cheques

Letters and cheques module for defining templates for pdf documents with printing via Communisis

Workflow

We have a team of professionals that can map out a workflow for your rectification process including critical QA points

Data manipulation

We can assist with retrieving the correct data from your systems and use our tools to manipulate your data

Batch scheduler

Manages workflow for data including extraction, calculation, QA and letter production

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